Sean Finter🎯 Hiring Right: The Key to Hospitality Success 🎯 Your venue's success hinges on hiring the right team. Discover how a structured interview system and leadership training transformed our hiring process, delivering immediate, lasting impact. Ready to revamp your team for 2025 🚀
Sean Finter🌟 In my 20s, a chaotic shift as a new bar manager taught me a powerful leadership lesson: accountability starts at the top. That humbling experience shaped the core principles I used to build my own restaurant group. 💡 Discover the story behind the lesson! 🚀
Sean Finter✨ Hospitality vs. Perception: The Eye-Opening Gap ✨ Staff rated their hospitality at 9.5/10, but guests scored it just 6/10. Mark Perrault nailed it: “We’re in the customer perception business.” Closing this gap isn’t just important—it’s transformational for any business. 💡 Explore the insights! 🚀
Sean Finter🌟 The Power of Kindness: How a Skeptical Idea Transformed My Restaurant 🌟 When my team pitched a Random Acts of Kindness program, I was skeptical—budget concerns, fairness, measuring success. But after a $20/day trial and a kindness journal, I saw the magic: happier guests, a more engaged team, and unforgettable moments. 💡 Read more! 🚀